Update: Initially 5 stars until I had a chance to inspect our irrigation system myself tonight.Allen "tested" it during the inspection and didn't note it as an issue on his report. However, after testing it tonight, I found two sprinkler heads in zone 4 were broken and water was gushing out under full pressure. I wasn't overly concerned until I got our first full month's water bill yesterday. The fix is minor and I wish he had noticed it and reported it. The rest of the review still holds true and it's because of their strong process that I'm only knocking off 1 star for this review. Lesson? Trust but verify.
It was a pleasure using HomePro for our inspection. The scheduling and follow up has been very comprehensive. Our inspector, Allen, was very thorough and professional. He had already inspected roof and exterior when we arrived for our 9am appointment. The summary he provided at the house after finishing covered the areas of greatest concern. We received the full report a few hours later. It is very detailed and includes general photos, IR, and photos of areas of concern.
I listen to these guys on the Saturday morning radio show. Fun to listen to and informative. Didn't hesitate to call when I needed an inspection myself. We have a home with a big builder and the warranty is nearing expiration. Our guy was right on time, friendly, and thorough. He took the time to ask me questions and explain the things he found that we're of concern. Had a very detailed report that I was able to send to the warranty department. Things we would not have found on our own. I'm glad we called when we did.
We had a great experience with homepro. Austin BArbour was very professional and thorough.
He provided us a report with regard to every detail that needs attention. They also have great
customer service. Ryan took care of us from scheduling to follow-ups. He was able to fix and
address our concern as well. We are very satisfied and happy!
We were misquoted the price for our inspection by the manager, Ryan, he would not honor the quoted price and raised the price by $400 - would not trust this company to do an honest inspection. I was also contacted by the owner requesting I remove my review - which is an honest representation of my interaction with this company
Home Inspector had all the tools to get the job done; from a moisture meter, recepticle tester, infrared thermometer, ac detector, a drone, and everything else in between. He took about 4 hours. Went in the crawl space, up the roof (two story), ran the water, flushed toilets, ran everything known in and out of the house. He was very knowledgeable and helped explain all findings. Also ordered a WDO as this cost extra but cheaper because we were already on site. Inspector gathered all information, compliled photos and sent me my report the following day.