Septic & Sewer Information
To determine if home is connected to sewer/water, or to find out if sewer/water is available, call JEA Customer Care Center at (904) 665-6000. They will also provide the past year’s electric consumption if requested. For commercial properties, call (904) 665-6520.
*Does not include Jacksonville Beach, Neptune Beach, and parts of Nassau County (including Yulee, Hilliard, and Bryceville).
St. Johns County
To determine if a home is on sewer/water, or to find out if sewer/water is available, call the St. Johns County Utility Department at (904) 209-2700 (office is usually open M-F 7:30pm -4:30pm, closed for lunch from 1-2pm ). Or, you can email firstname.lastname@example.org.
Does not include the City of St. Augustine. For Ponte Vedra Beach and Palm Valley, see information above for Beaches.
City of St. Augustine
To determine if a home is connected to sewer/water, call the City of St. Augustine Public Works at (904) 825-1037 (office is open M-F 8am-5pm) or visit the office in person at City Hall, 75 King St. (4th Floor, Elevator “B”).
Please note that no information will be given out in person, over the phone or via email, per the City of St Augustine Public Works Department.
To determine if a home is on sewer/water, or to find out if sewer/water is available, call the Nassau-Amelia Utilities (which only serves the southern end of Amelia Island) at (904) 491-7373; no email available. Note that parts of Nassau County are served by JEA, see Duval County above (including Yulee, Bryceville, and Hilliard).
Does not include the City of Fernandina Beach and Yulee, Hilliard, and Bryceville.
To search other areas, visit https://www.SepticSearch.com.
*Information is current as of October 2017.